Publications
Books
Newman, V. and Phillips, P.A. (2023) The Research Impact Strategy Playbook: Getting Ready for the Research Impact Revolution, 1st Edition
Phillips, P. A. Subramanian, K V and Newman, V. (2019). Management Consultancy Through an Academic and Practitioner Perspective, Notion Press, ISBN 978-1-644292396, 212 pages.
Phillips, P. and Moutinho, L. (2018). Contemporary Issues in Strategic Management, Routledge, Oxon, ISBN 978-1-138-93964-6, 295 pages.
Phillips, P. (2003). E-Business Strategy: Text and Cases, McGraw-Hill, Maidenhead, ISBN 0077098374, 390 pages.
Phillips, P. and Moutinho, L. (1998). Strategic Planning Systems in Hospitality and Tourism, CAB International, Oxford, ISBN 0851992862, 212 pages.
Journal Special Issue
Phillips, P. A., Salhi, S., Bianchi, C., Brenes, E. R., and Moutinho, L. (2024) Latin America and the Caribbean: A Growth Agenda, Journal of Business Research, forthcoming.
Academic Journal Articles (selection since 2001)
Phillips, P.A., Page, S.J., Sebu, J., 2020. Achieving research impact in tourism: Modelling and evaluating outcomes from the UKs Research Excellence Framework, 78, June.
Phillips, P. A., Antonio, N., Almeida, A. D., Nunes, L., (2019). The Influence of Geographic and Psychic Distance on Online Hotel Ratings, Journal of Travel Research, pp1-20.
Van Riel, A., Zhang, J., McGinnis, L., Nejad, M., Bujisic, M., Phillips, P. A., (2019). A Framework For Sustainable Service System Configuration: Exploring Value Paradoxes With Examples From the Hospitality Industry. Journal of Service Management.
Sainaghi, R., Phillips, P. A., Baggio, R., and Mauri, A., (2019). Hotel Performance: Rigor and Relevant Research Topics, International Journal of Hospitality Management, 78, pp. 13-26.
Godinho, P., Phillips, P., and Moutinho, L., (2018). Hotel Location when Competitors May React: A Game-Theoretic Gravitational Model, Tourism Management, 69, pp.384-396.
Sainaghi, R., Phillips, P., and d'Angella, F., (2018). The Balanced Scorecard of a New Destination Product: Implications for Lodging and Skiing Firms, International Journal of Hospitality Management, 76, pp.216-230
Sainaghi, R., Baggio, R., Phillips, P. and Mauri, A., (2018). Hotel Performance and Research Streams: A Network Cluster Analysis. International Journal of Contemporary Hospitality Management, 30(8).
Sainaghi, R., Phillips, P., Baggio, R. and Mauri, A., (2018). Cross-citation and Authorship Analysis of Hotel Performance Studies. International Journal of Hospitality Management, 73, pp.75-84. Available at: https://doi.org/10.1016/j.ijhm.2018.02.004.
Phillips, P., Moutinho, L. and Godinho, P., (2018). Developing and Testing a Method to Measure Academic Societal Impact. Higher Education Quarterly, 72(2), pp.121-140.
Phillips, P., Barnes, S., Zigan, K. and Schegg, R., (2017). Understanding the Impact of Online Reviews on Hotel Performance: An Empirical Analysis. Journal of Travel Research, 56(2), pp.235-249.Available at : http://dx.doi.org/10.1177/0047287516636481 .
Sainaghi, R., Phillips, P. and Zavarrone, E. (2016). Performance Measurement in Tourism Firms: A Content Analytical Meta-approach . Tourism Management [Online] 59 :36-56 . Available at : http://dx.doi.org/10.1016/j.tourman.2016.07.002 .
Lipitakis, A. and Phillips, P. (2015). On E-business Strategy Planning and Performance: A Comparative Study of the UK and Greece . Technology Analysis and Strategic Management [Online] 28 :1-23 . Available at : http://dx.doi.org/10.1080/09537325.2015.1094568 .
Phillips, P. et al. (2015). The Interactive Effects of Online Reviews on the Determinants of Swiss Hotel Performance: A Neural Network Analysis . Tourism Management [Online] 50 :130-141 . Available at : http://dx.doi.org/10.1016/j.tourman.2015.01.028 .
Phillips, P. and Moutinho, L. (2014). Critical Review of Strategic Planning Research in Hospitality and Tourism . Annals of Tourism Research [Online] 48 :96-120 . Available at : http://www.elsevier.com/locate/atoures .
Sainaghi, R., Phillips, P. and Corti, V. (2013). Measuring Hotel Performance: Using a Balanced Scorecard Perspectives' Approach . International Journal of Hospitality Management [Online] 34 :150-159 . Available at : http://dx.doi.org/10.1016/j.ijhm.2013.02.008 .
Soltani, E. et al. (2011). Quality Performance in a Global Supply Chain: Finding Out the Weak Link . International Journal of Production Research [Online] 49 :269-293 . Available at : http://dx.doi.org/10.1080/00207543.2010.508955 .
Soltani, E. et al. (2009). The Triangular Supply Chain Relationship: Labour Dispatch Agencies, Hospitality Sector, and Flexible Workers: The Taiwan Experience . Service Industries Journal [Online] 29 :1317-1339 . Available at : http://dx.doi.org/10.1080/02642060903026221 .
Anastassopoulos, G., Filippaios, F. and Phillips, P. (2009). An Eclectic Investigation of Tourism Multinationals: Evidence from Greece . International Journal of Hospitality Management [Online] 28 :185-194 . Available at : http://dx.doi.org/10.1016/j.ijhm.2008.06.014 .
Phillips, P. (2009). Guest Editor's Introduction: Special Issue on a New Research Agenda for Hospitality Management . Service Industries Journal [Online] 29 :1311-1315 . Available at : http://dx.doi.org/10.1080/02642060903026296 .
Phillips, P. and Wright, C. (2009). E-business's Impact on Organizational Flexibility . Journal of Business Research [Online] 62 :1071 -1080 . Available at : http://dx.doi.org/10.1016/j.jbusres.2008.09.014 .
Halliday, S. and Phillips, P. (2008). Marketing/Accounting Synergy: A Discussion of its Potential and Evidence in E-business Planning . Journal of Marketing Management [Online] 24 :751-770 . Available at : http://dx.doi.org/10.1362/026725708X345506 .
Soltani, E., Lai, P. and Phillips, P. (2008). An Empirical Investigation of Management Understanding of Process Control: The Case of Quality Driven Organisations . New Technology, Work & Employment 23 :125-142 .
Soltani, E., Lai, P. and Phillips, P. (2008). A New Look at Factors Influencing TQM Failure: Work Process Control or Workforce Control? New Technology, Work & Employment [Online] 23 :125-142 . Available at : http://dx.doi.org/10.1111/j.1468-005X.2008.00207.x .
Phillips, P. (2007). The Balanced Scorecard and Strategic Control: A Hotel Case Study Analysis . Service Industries Journal [Online] 27 :731-746 . Available at : http://dx.doi.org/10.1080/02642060701453213 .
Phillips, P. and Louvieris, P. (2005). Performance Measurement Systems in Tourism, Hospitality and Leisure Small Medium-Sized Enterprises: A Balanced Scorecard Perspective . Journal of Travel Research 44 :201-211.
Phillips, P. and Pine, R. (2005). Performance Comparisons of Hotels in China . International Journal of Hospitality Management [Online] 24 :57-73 . Available at : http://dx.doi.org/10.1016/j.ijhm.2004.04.004 .
Phillips, P. (2004). E-Business Planning and Accountants: The Balance with Performance . International Journal of Business Performance Management 6 :43-55 .
Phillips, P. and Sipahioglu, M. (2004). Performance Implications of Capital Structure: Evidence from Quoted UK Organisations with Hotel Interests . Service Industries Journal [Online] 24 :31-51 . Available at : http://dx.doi.org/10.1080/0264206042000276829 .
Phillips, P. (2004). Customer Orientated Hotel Aesthetics: A Shareholder Value Perspective . Journal of Retail & Leisure Property [Online] 3 :365-373 . Available at : http://dx.doi.org/10.1057/palgrave.rlp.5090191 .
Phillips, P. (2003). Special Issue on the Dynamics of Strategy. Journal of Business Research [Online] 56 :93-94 . Available at: http://dx.doi.org/doi:10.1016/S0148-2963(01)00281-8 .
Curry, B. et al. (2003). The Kohonen Self-organising Map as an Alternative to Cluster Analysis: An Application to Direct marketing. International Journal of Market Research 45 :191-211 .
Phillips, P. and Moutinho, L. (2002). The Impact of New Management Practices on the Competitiveness, Performance and Effectiveness of Bank Branches: A Neural Network Analysis . International Journal of Bank Marketing 20 :102-110 .
Phillips, P., Davies, F. and Moutinho, L. (2002). Assessing the Impact of Market-Focused and Price-Based Strategies on Performance: A Neural Network Typology . Journal of Market-Focused Management 5 :219-238 .
Phillips, P., Davies, F. and Moutinho, L. (2001). The Interactive Effects of Strategic Marketing Planning and Performance: A Neural Network Analysis . Journal of Marketing Management 17 :159-182 .
Phillips, P. et al. (2001). The Kohonen Self-organizing Map: An Application to the Study of Strategic Groups in the UK Hotel Industry . Expert Systems [Online] 18 :19-31 . Available at : http://dx.doi.org/10.1111/1468-0394.00152 .
Best Paper Awards
2016. The synergetic effect of emotions on the travel motivations of senior tourists, Tourism & Management Studies (TMS) International Conference. Olhoa, Algarve 16-19 November. Best Paper of the Tourism & Management Studies (TMS) International Conference (with Pestana, M-H, Moutinho, L).
2010. Making Quality Work through (Process) Control, 14th International Conference on ISO 9000 and TQM (14-ICIT), Theme: In LEAN we trust, University of Scranton, PA USA 5-7 April. Best paper award Sponsored by the TQM Journal (with Soltani, E. and Liao, Y-Y).
2004. Lessons Learned from Commercial Transformations to Network Centric Operations, 9th International Command and Control Research and Technology Symposium, Gary F. Wheatley Best Paper Award, 16 September, Copenhagen, Denmark (With Macklin, C and Louvieris, P).
2003. The Impact of New Management Practices on the Competitiveness, Performance and Effectiveness of Bank Branches: A Neural Network Analysis, International Journal of Bank Marketing, Vol. 20, No. 3., 102-110. 2003 Award for Excellence winner for best paper published in the 2002 volume in the International Journal of Bank Marketing (with Moutinho, L).